Return and Refund Policy
Return window
We want you to love your jewellery. If you are not satisfied, you can request a return or exchange within [15] days of delivery.
Easy Returns, No Questions Asked
Not happy with your purchase for any reason? You can return it within [15] days of delivery for a refund or exchange. We donβt ask for a reason.
How to request a return
- Email us at [modishminglellp@gmail.com] or WhatsApp [+91 84520 79117] with your order number and reason
- Share clear photos of the product
- Once approved, we will arrange a pickup or share return instructions
Refunds
- Refunds are processed within [5-7 business days] after we receive and inspect the item
- The amount is credited to your original payment method
- Shipping charges are non-refundable unless the return is due to our error
- Cash on Delivery orders are refunded by bank transfer or store credit
Exchanges
You can exchange for another product or size, subject to availability. Any price difference must be paid by the customer.
Warranty Policy
Coverage period
Every piece of Maira jewellery comes with a lifetime warranty against manufacturing defects, valid for as long as you own the product.
What is covered
- Manufacturing defects
- Loose or missing stones due to a faulty setting
- Faulty clasps, hooks, or locks
- Plating peel-off or fading
How to claim
- Email [modishminglellp@gmail.com] or WhatsApp [+91 84520 79117] with your order number or invoice
- Share clear photos or a short video of the issue
- Our team will review within [2-3 business days] and advise on repair, replacement, or another resolution
